This makes me slightly nervous. Placed a big order early May. Contacted just after a week to see if all OK, and got a response along the lines of "didn't you get our email? Your order is being processed but delayed, we have had a major collapse".

Yet, never received a single message, and the social media accounts mention nothing of delays (& are continuing to regularly post updates of future releases). Hmm...

Edit - all good, received the order (though 4 weeks to ship!)

I think you should get it anyway, but his care for costumers leaves much to be desired. I ordered hundreds of euros from him over a couple of years and all of a sudden he started acting like I was an annoyance to him. That and the fact that he had a huge amount of bootlegs for sale, yet he marketed the Demigod repress as "the trve official one instead of the Drowned boot that fuckers were selling on Ebay". Biased to say the least. I gave up on it and started spending my money elsewhere.

^ Not sure exactly how recently we're talking here, but I got Aurora Borealis' newest album from them back in 2014 and had no problems.

I got Grim's album Vespers today, from Christian Metal Underground (sub-label of the better-known Vision of God Records). Arrived VERY fast, and in excellent condition too! Probably in part because of the "DO NOT CRUSH" notices written on the envelope Which, while a very small detail, just kind of show how dedicated Duane really is to the labels he runs.

Update on Atavistic Insurgence. He finally responded to my email and said he will make things right. Fingers crossed. I will update if things go smoothly.

Have anyone used a russian distro called: www.ducedistro.ru ?
Never really bought anything from Russia, and well I just want to be on the safe side

Nothing new on Witching Hour front. Still a bunch of scamming assholes, who make vague promises and then stop replying altogether. Cool

Xtreem Music came through eventually, albeit nearly a month later. All good.

However, stay WELL clear of Adrian Dudek of Warheart Records, Poland. His username on Discogs is warheart_records.

I ordered one of the Schmeir free Destruction albums from him on Discogs, and received a shitty MP3 filled bootleg. I complained, he asked for it to be returned (with my return postage covered upon receipt). Did as much, and now he is ignoring all contact. No refund for the cost, or my return postage. Checking his feedback now, seems I'm not the only one burned in this way. Up until a few days ago, he was still selling more of it - so he knows full well what he is doing. Sigh.

Wipe these cunts out, don't support bootleg sellers or makers and AVOID.

(Note: As of 13 July 2017 this post has been updated, see the "Eternal Records" paragraph)

I have a friend who I guess doesn't have an MA account, so I'm posting this on his behalf. [With permission].

Rip-off labels/distros:

- White Metal Shop (Sweden)
"no payment" / "no tracking numbers for supposedly shipped back product"
Also apparently insulted my friend and my friend's label, and even the bands that were signed on it

- Warriors Records (Mexico)
So the label owner claims he never received a package from my friend. An international investigation was opened into this, but curiously, he won't cooperate with it. Instead, he just keeps asking my friend to send another package (of 85 CDs), without cooperating with the investigation at all. VERY fishy.
And not only ripped my friend off, but one of the bands he was working with. To this day, Warriors Records owes the band in question 10 CDs.

- Eternal Records (Mexico)
My friend sent 55 CDs in a trade. Hasn't received anything back from them in 15 months despite being promised 4 different times that he would. Apparently they had "no contact with" my friend until he happened to sign a popular band, then suddenly Eternal Records wanted to talk to him again. ............ Update 13 July: My friend finally received the package today, after almost a year and a half of problems. And guess what? Ten of the CDs are STILL quote, "destroyed". Be VERY cautious when dealing with Eternal Records.

- Fredy Acosta / ExhortMetal Distributions (Mexico)
Mentioned these guys in another post. This time, they stole shirt prints from my friend's label, and when he called them out, they basically told him to "calm down" and it was no big deal, etc and kept doing it. Then they blocked him on Facebook.

- Henrik Larson / Christian Metalheads International
Had unsold CDs from my friend, and were supposed to be sending them back. Sent my friend a fake tracking number and kept the CDs and the money. When confronted about this, they blocked him.

another great buy from heidens hart (one of the very best around)

I know people have only had good things to say about Dark Descent, but I ordered some merch 3 weeks ago and haven't received anything, no shipping confirmation, emailed them a week ago asking what was up and they didn't respond. There's no post up about them being away and they've been active on social media in this time. Anyone know what I can do? Only ever had experiences this bad from sketchy ebay bootleggers.

Finally got my package! He added a ton of extras (to make up for missing my order). Now that it's all sorted out, I'd highly recommend the label. Just don't expect next day delivery!

Good & reliable buy from Heidens Hart/Arjan333. Threw in a couple of freebies too--cheers! \m/

Postal office appears to have been a wee bit careless with the package, going by the appearance of the box, but other than a couple of slightly damaged jewelcases (easy enough to replace, anyway), the contents are all as should be.

I placed an order to Witching Hour Productions in March. I paid it with a bank transfer. It was already 2 month and nothing had arrived. I sent messages about my order, and in July it wa marked as "posted". I GOT NO TRACKING NUMBER, though. Now I asked for it, but no reply, as expected...

Now, the WHP webstore reads:

"TECHNICAL BREAK FROM 23.08 TILL 11.09 -
SHOP CLOSED
ALL QUESTIONS ABOUT ORDERS PLEASE WRITE AT : biuro @ witchinghour.pl
NAER MATARON CD/LP/MC - DELAYED - SHIPPING STARTS END OF SEPTEMBER
ALL DELAYED SHIPMENTS ARE IN THE SHIPPING PROCESS NOW!!!"

Okay, hope to get my package at last. Well, I hope, but am not sure of it at all.

In my long "career" of ordering music from around Europe I've only had two bad cases earlier. Now this year that has doubled, because of WHP and Negura Bunget (I posted my story on NB thread on this forum) scamming me, and seems like many others.

EDIT: May I add, that I've ordered twice from WHP earlier, and no problems. But now...

EDIT (21st September 2017): My order arrived! So, at least for me the WHP shop page message promise "ALL DELAYED SHIPMENTS ARE IN THE SHIPPING PROCESS NOW!!!" was kept. One extra CD was added. But I'm happy, that my money did not go wasted. (Plus, a week ago I got my money back from Negura Bunget. Both cases solved.)

Someone had problems with Coyote Records (Russia) here?

Not saying they are rip off, but there is a big lack of communication:

- Take a lot of time to answer (i can understand that)
- Not clear on shipping terms, saying shipping cost is free starting X$ (and it's not outside some conditions)
- Wants to finish transaction outside a sell platform without asking me first why and/or if i'm ok (for saving fees cost i suppose, but with precedent incidents i don't feel secure)

Heavily recommend dealing with Nebelklang. Amazing communication, fantastic quality stuff, über-fast shipping and a great selection of albums and merch.

Can anybody tell me anything about Valour Music? There are some tapes that I am considering ordering from there and would like to know if anybody has had a good experience with them.

Hi, is Deathrune Records reliable? I have ordered something a week and a half ago and not until yesterday and e-mailing him twice I got a response since "he was so busy". If I had not have e-mailed him, I would not have gotten a reply.

Anyone has recent experiences with him? I read some bad stuff..

Does anybody has anything to share about Morbid Winter/The Old Outpost? I paid for an order more than 15 days ago and hasn't got any answer.

Up

The order I made late to arrive, 1 CD is missing and to know I had to contact him after a two-week silence (which is added to the other 2 weeks since I made the order and I received a reply on the total to be sent ) There are still a couple of points that leave me puzzled. I wait for the CDs I ordered and I will be more exhaustive. For now I have not had a good impression, I think it will be the first and the last order from them.

Dirty Needle Records: (Positive) While the selection is slim, the quality of the product and is excellent, customer service is great as well, and shipping is relatively quick and cheap.

So, i ordered a hoodie from Napalm Records about a week ago and I've been tracking it since. A few days ago I see that the package have arrived at the postal office in a city like 20 minutes from me, different postal code but I assumed it would get mailed from there within the forthcoming day. Next day the package is marked as "return to sender". I call the postal office and they tell me that the sender have written a nonexisting address on the package. I double check all informations i provided Napalm and they check out. I contact Napalm to tell them what i found out to which their reply was: "they must be the ones who made a mistake, they're lying to you." I don't see why they would do that and this is my first time ordering from Napalm Records, so I'm kinda nervous. They told me they would contact me again when they've received the package. What to do here? Should i trust them and wait for them to contact me or get my money back?

My part was delivered last year, just waiting your part of the new trade and don't receive nothing yet.... Please keep in touch my friend..

Does anybody have any references on this distro? Is it legit?

http://elegyrecords.com/aweb/shop/

Tampon Titwank Records seems having a bigcartel who is no more active, i've tried to buy twice on and seller never confirm his payment on paypal

Elegy Records ?

No problem ... have bought stock in wholesalers quanities a few times to replenish stocks without a hitch.